**Last updated: 30 September 2026**
Guardian Builders Limited (“Guardian Builders”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains what personal information we collect when you visit our website, submit an enquiry, request a site visit, book a meeting or otherwise contact us, why we use that information, how long we keep it, who we may share it with and your rights under UK data protection law.
1. Who We Are
Guardian Builders Limited is a private limited company registered in England and Wales.
Company name: Guardian Builders Limited
Company number: 06480859
Registered office: 2nd Floor Regis House, 45 King William Street, London, United Kingdom, EC4R 9AN
Telephone: 01634 271431
Email: info@guardian-builders.com
Website: guardian-builders.co.uk
Guardian Builders Limited is the data controller responsible for the personal information described in this Privacy Notice.
2. Information We Collect Through Our Website
When you use our website, we may collect personal information that you provide directly to us.
Our website currently allows visitors to submit information when requesting a site visit or contacting our office.
Depending on the form or service you use, this may include:
- your full name;
- your telephone or contact number;
- your email address;
- information contained within the message or enquiry you submit;
- details concerning the site, project or works you are enquiring about; and
- any other personal information that you choose to provide within your message.
If you use our online meeting-booking facility, information necessary to arrange the meeting may also be provided to or processed through our third-party booking service.
Our website and hosting systems may also automatically process technical information such as your IP address, browser type, device information and information about how the website is accessed or used.
3. Why We Use Your Information
We may use information submitted through our website to:
- respond to your enquiry;
- contact you about your enquiry or proposed works;
- arrange a site visit or meeting;
- understand the nature and requirements of a proposed project;
- prepare quotations, estimates or proposals;
- communicate with you before entering into a contract;
- provide our services where you subsequently appoint us;
- maintain appropriate records of enquiries and communications;
- administer and protect our website and IT systems;
- improve our website and services;
- establish, exercise or defend legal claims; and
- comply with legal, regulatory and contractual requirements.
We will not use information collected through the website for an unrelated purpose unless we have a lawful reason to do so.
4. Our Lawful Bases for Using Your Information
UK data protection law requires us to have a lawful basis for processing personal information.
Depending on why you contact us, we normally rely upon one or more of the following:
Steps before entering into a contract or performance of a contract
Where you ask us to provide a quotation, arrange a site visit or provide services.
Legitimate interests
Where it is necessary for the legitimate operation of Guardian Builders, including responding to business enquiries, maintaining customer and prospective customer relationships, administering our website and protecting our business.
Where we rely on legitimate interests, we consider whether those interests are outweighed by your privacy rights.
Legal obligation
Where we need to process information to comply with a legal or regulatory requirement.
Consent
Where the law requires us to obtain your consent for a particular activity. Where processing is based upon consent, you can withdraw that consent at any time.
5. Site Visit and Contact Forms
When you submit one of our website forms, the information you enter is sent to Guardian Builders so that we can respond to your request.
Please do not include unnecessary sensitive personal information within the free-text message field.
Where your enquiry progresses into a quotation, project or contract, the information may subsequently form part of our normal customer, tender, contract or project records and will be retained accordingly.
6. Online Meeting Bookings
Our website provides a facility to book a site meeting using Calendly.
If you choose to use this facility, the information you enter into the booking service may be processed by Calendly in accordance with its own privacy arrangements.
We only use information received through the booking process as necessary to arrange, manage and follow up your meeting or enquiry.
7. Cookies and Similar Technologies
Our website may use cookies and similar storage or access technologies.
Some technologies are necessary for the website to function correctly. Others may be used to understand website usage, remember preferences or provide additional functionality.
Where UK law requires consent before a particular cookie or similar technology is used, it will not be activated until the appropriate consent has been obtained.
Where the law permits a technology to be used without consent, we will still provide appropriate information about its use and any applicable right to object.
You can manage available choices through the cookie controls provided on our website and through your browser settings.
8. Who We May Share Your Information With
We do not sell your personal information.
Where reasonably necessary, information may be shared with organisations that support our business, such as:
- website and IT service providers;
- website hosting providers;
- our online meeting-booking provider;
- professional advisers, accountants and insurers;
- subcontractors or suppliers where necessary in connection with your enquiry or project;
- clients or principal contractors where relevant to the work being undertaken;
- regulatory or governmental authorities where required by law; and
- law enforcement agencies or other parties where disclosure is legally required.
Where another organisation processes personal information on our behalf, we take reasonable steps to ensure appropriate data protection arrangements are in place.
9. International Transfers
Some technology and online service providers may process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will ensure that an appropriate mechanism or safeguard required by UK data protection law is in place.
This may include transfers to countries covered by UK adequacy regulations or the use of approved contractual safeguards.
10. How Long We Keep Your Information
We will not keep personal information for longer than is reasonably necessary.
The period for which information is retained will depend upon the reason it was collected.
General website enquiries that do not result in further business will be retained only for a reasonable period necessary to deal with the enquiry and maintain appropriate business records.
Where an enquiry results in a quotation, tender, contract or project, relevant information may be retained for longer in accordance with our contractual, legal, insurance, taxation, health and safety and business-record requirements.
We periodically review the information we hold and securely delete or dispose of information when it is no longer required.
11. Security
We take appropriate technical and organisational measures to protect personal information against accidental or unlawful loss, destruction, alteration, unauthorised disclosure or access.
Access to personal information is restricted to employees and other authorised persons who have a legitimate reason to access it.
12. Your Data Protection Rights
Depending upon the circumstances, UK data protection law gives you rights which may include:
- the right to be informed about how your information is used;
- the right to request access to your personal information;
- the right to have inaccurate information corrected;
- the right to request deletion of your information in certain circumstances;
- the right to request restriction of processing;
- the right to object to certain processing;
- the right to data portability in certain circumstances; and
- the right to withdraw consent where consent is the lawful basis being relied upon.
These rights are subject to certain legal conditions and exemptions and therefore will not necessarily apply in every situation.
Your Right to Object
Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing in certain circumstances.
You have the right to object at any time to your personal information being used for direct marketing.
To exercise your rights, please contact us using the details below.
13. Data Protection Complaints
If you have a concern or complaint about how Guardian Builders uses your personal information, please contact us:
Guardian Builders Limited
Email: info@guardian-builders.com
Telephone: 01634 271431
Registered office: 2nd Floor Regis House, 45 King William Street, London, United Kingdom, EC4R 9AN
We will acknowledge data protection complaints in accordance with the requirements of applicable UK data protection legislation and will investigate and respond without undue delay.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.
Information about making a complaint is available at the ICO website.
## 14. Links to Other Websites
Our website may contain links to third-party websites and services.
If you follow one of these links, the third party may collect or process information about you under its own privacy notice. Guardian Builders does not control the privacy practices of third-party websites.
We recommend reviewing the relevant privacy information before providing personal information to another organisation.
15. Changes to This Privacy Notice
We may update this Privacy Notice when our website, business practices or legal requirements change.
The latest version will be made available on our website and the “Last updated” date at the top of this notice will be amended accordingly.
16. Contact Us
If you have any questions about this Privacy Notice, wish to exercise your data protection rights or wish to make a data protection complaint, please contact:
Guardian Builders Limited
Company number: 06480859
Registered office: 2nd Floor Regis House, 45 King William Street, London, United Kingdom, EC4R 9AN
Telephone: 01634 271431
Email: info@guardian-builders.com